Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint
  • TCSI Commissioner to Head Cook Islands Regulator

    TCSI Commissioner to Head Cook Islands Regulator

    (TCSI): The government of the Cook Islands has appointed Bernard Hill to head the country’s telecommunications regulator.
  • PFIP Supports Digitization of Education in Solomon Islands

    PFIP Supports Digitization of Education in Solomon Islands

    (TCSI): A new partnership will pilot the digitization of financial education content in Solomon Islands. The partnership between Pacific Financial Inclusion Programme (PFIP) and Catalpa International was launched in November last year.
  • Innovative Mobile Wallet EziPei Launched in Honiara

    Innovative Mobile Wallet EziPei Launched in Honiara

    (TCSI): Today marks a historic moment in Solomon Islands’ digital history with the launching of the country’s first ever mobile wallet service, EziPei. The innovative service is an online financial service platform of the Solomon Islands Postal Corporation (SIPC).
  • TCSI Issues Interim Licence to SISCC

    TCSI Issues Interim Licence to SISCC

    (TCSI): Solomon Islands Submarine Cable Company (SISCC) has been granted an interim licence to operate its submarine cable services in the country.