Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint
  • Submarine Cable Landed in Sydney

    Submarine Cable Landed in Sydney

    (TCSI): The highly anticipated landing of the Coral Sea submarine cable in Sydney was achieved last week at the Australian port city.