Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Folder Resources Library

Welcome to the Commission’s Resources Library, here we make available digital materials that have either been produced by or are relevant to the work of the Commission. The materials available on this section of the website may be downloaded, saved and printed.

Categories

Folder Agreements
Folder Annual Reports
Folder Audited Financial Statements
Folder Current Licence Holders
Folder Legislation
Folder National Policies
Folder Radio Spectrum
Folder Standard Forms
Folder Workshops
Folder World Bank Reports