Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint
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Folder Annual Reports

The following are Annual Reports that are produced by the Commission. These files may be downloaded, saved and printed.

Documents

Select Toggle Title Date
pdf 2020 Annual Report ( pdf, 9.17 MB ) (5569 downloads) Popular
pdf 2019 Annual Report ( pdf, 18.01 MB ) (2901 downloads) Popular
pdf 2018 Annual Report ( pdf, 5.75 MB ) (2247 downloads) Popular
pdf 2017 Annual Report ( pdf, 7.07 MB ) (1191 downloads) Popular
pdf 2016 Annual Report ( pdf, 2 MB ) (1282 downloads) Popular
pdf 2015 Annual Report ( pdf, 1.25 MB ) (1227 downloads) Popular
pdf 2014 Annual Report ( pdf, 1.36 MB ) (984 downloads) Popular
pdf 2013 Annual Report ( pdf, 1.11 MB ) (1453 downloads) Popular
pdf 2012 Annual Report ( pdf, 1.09 MB ) (1183 downloads) Popular
pdf 2011 Annual Report ( pdf, 394 KB ) (1051 downloads) Popular
pdf 2010 Annual Report ( pdf, 1.86 MB ) (1220 downloads) Popular

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