Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Folder Technical Reports

The following are Technical Reports that are relevant to the Commission or to the telecommunications sector. These files may be downloaded, saved and printed.


Select Toggle Title Date
pdf Cable Systems Access IXP and Caching ( pdf, 381 KB ) (836 downloads) Popular
pdf Final Report to the Solomon Islands on the Pricing of the Coral Sea Cable (CS2), January 2020 ( pdf, 1.80 MB ) (1159 downloads) Popular