Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Folder Standard Forms

The following are Standard Forms that are issued by the Commission for applicants for service and radio spectrum licences. These files may be downloaded, saved and printed.

Documents

Toggle Title Date
pdf Standard Registration Form for Telecommunications Service Provider Class Licence ( pdf, 413 KB ) (1055 downloads) Popular
pdf Form TC001: Application for Spectrum Licence in Aeronautical, Land Mobile and Maritime Radio Services ( pdf, 333 KB ) (803 downloads) Popular
pdf Form TC002: Application for Spectrum Licence and Terrestrial Radio Services ( pdf, 105 KB ) (767 downloads) Popular
pdf Form TC003: Application for Spectrum Licence in Broadcasting Services ( pdf, 98 KB ) (673 downloads) Popular
pdf Form TC004: Application for Spectrum Licence in Amateur, Radiodetermination and Satellite Services ( pdf, 587 KB ) (1111 downloads) Popular