Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Satellite filing is an administration process of bringing into use or into space orbit satellites with authorisation to utilise certain orbit/spectrum rights filed at the International Telecommunication Union. The Telecommunications Commission Solomon Islands is constituted as the administrator in Solomon Islands by the provisions of the Telecommunication Act 2009 to administer the satellite filing process.

The Commission have successfully administered bringing into use and space orbit the SI-SAT-Kurukuru satellite with satellite footprints covering the Solomon Islands and soon to launch commercial services. The other satellite SI-SAT-Bilikiki is well into the advance administrative stages of brining in use or into space orbit the satellite and the Commission anticipate a successful outcome for the SI-SAT-Bilikiki satellite which also have satellite footprints covering the Solomon Islands when launched.

The Commission is adamant that these new generation of High Throughput Satellites (HTS) operating in the LEO Orbit will bring new dimensions and benefits in service delivery in Solomon Islands.

The information about TCSI’s requirements and processes for satellite filing may contact:

Director Resources
Tel: +677 23850
Fax: +677 23861
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.