Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

(TCSI): Solomon Islands is among a list of 25 countries and territories in the Asia Pacific Region that will benefit from satellite broadband services offered by satellite broadband company, Kacific.

Kacific 1 is Kacific Broadband Satellites’ first communication satellite and entered into commercial service on Monday this week, ready to support customers across the Asia Pacific.