Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint


Local telecommunications companies are providing extra technical support to their critical infrastructure and support services.

(TCSI): Local telecommunications service providers are remaining resilient in spite of a general slowdown in the Solomon Islands economy due to coronavirus related restrictions.