Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Honiara (TCSI): The vessel carrying the country’s undersea cable systems for the Coral Sea Cable project is expected to berth in Honiara later this month.

This is according to the Solomon Islands Submarine Cable Company’s Chief Executive Officer, Kier Preedy during a recent interview with the national radio broadcaster SIBC.

Honiara (TCSI): Political stability is being credited with the sharp rise in mobile penetration in the Solomon Islands.

This is according to a recently released report from Research & Markets which credited the increased level of mobile penetration to Solomon Islands recent political and economic stability and to improvements to Our Telekom and Bmobile’s mobile infrastructure.