Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

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The Ministry of Communication and Aviation in collaboration with the International Telecommunication Union (ITU) will hold a consultation workshop on the development of the “Solomon Islands ICT Policy and Strategic Plan” in Honiara today.

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