Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Folder Gazette Notices

Documents

Toggle Title Date
pdf Order No. 20 of 2020: Appointment of Interim Commissioner ( pdf, 113 KB ) (1078 downloads) Popular
pdf Order No. 121 of 2017: Telecommunications (Supplementary Licence Fee) Regulations ( pdf, 116 KB ) (335 downloads) Popular
pdf Order No. 020 of 2009: Notice of Funding Deficit ( pdf, 197 KB ) (470 downloads) Popular
pdf Order No. 020 of 2009: Commencement Notice ( pdf, 13 KB ) (264 downloads) Popular
pdf Order No. 020 of 2009: Appointment of Telecommunications Commissioner ( pdf, 27 KB ) (257 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 31 KB ) (589 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 146 KB ) (390 downloads) Popular
pdf Order No. 002 of 2013: Telecommunications (Class Licence Amendment) Administrative Order 2013 ( pdf, 38 KB ) (270 downloads) Popular
pdf Order No. 002 of 2011: Telecommunications Commission (Self Provision) Exemption Order 2011 ( pdf, 130 KB ) (414 downloads) Popular
pdf Order No. 001 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 39 KB ) (251 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications Commission (Establishment of a Class Licence) ( pdf, 869 KB ) (875 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications (Class Licence) Administrative Order 2011 ( pdf, 136 KB ) (274 downloads) Popular
pdf Order No. 001 of 2010: Telecommunication Commission (Bemobile Service Licence Amendment) Administrative Order 2010 ( pdf, 29 KB ) (246 downloads) Popular
pdf Gazette Notice 150 & Supplementary Notice 127 of 2021 ( pdf, 669 KB ) (367 downloads) Popular
pdf 2013 Telecommunications Order (page 1) ( pdf, 31 KB ) (278 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (269 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (412 downloads) Popular
pdf 2011 Class License Administration Order ( pdf, 1.01 MB ) (479 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 44 KB ) (275 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 70 KB ) (445 downloads) Popular