Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Folder Gazette Notices

Documents

Toggle Title Date
pdf Order No. 20 of 2020: Appointment of Interim Commissioner ( pdf, 113 KB ) (2703 downloads) Popular
pdf Order No. 121 of 2017: Telecommunications (Supplementary Licence Fee) Regulations ( pdf, 116 KB ) (617 downloads) Popular
pdf Order No. 020 of 2009: Notice of Funding Deficit ( pdf, 197 KB ) (793 downloads) Popular
pdf Order No. 020 of 2009: Commencement Notice ( pdf, 13 KB ) (536 downloads) Popular
pdf Order No. 020 of 2009: Appointment of Telecommunications Commissioner ( pdf, 27 KB ) (536 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 31 KB ) (861 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 146 KB ) (665 downloads) Popular
pdf Order No. 002 of 2013: Telecommunications (Class Licence Amendment) Administrative Order 2013 ( pdf, 38 KB ) (571 downloads) Popular
pdf Order No. 002 of 2011: Telecommunications Commission (Self Provision) Exemption Order 2011 ( pdf, 130 KB ) (719 downloads) Popular
pdf Order No. 001 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 39 KB ) (478 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications Commission (Establishment of a Class Licence) ( pdf, 869 KB ) (1291 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications (Class Licence) Administrative Order 2011 ( pdf, 136 KB ) (543 downloads) Popular
pdf Order No. 001 of 2010: Telecommunication Commission (Bemobile Service Licence Amendment) Administrative Order 2010 ( pdf, 29 KB ) (482 downloads) Popular
pdf Gazette Notice 150 & Supplementary Notice 127 of 2021 ( pdf, 669 KB ) (1122 downloads) Popular
pdf 2013 Telecommunications Order (page 1) ( pdf, 31 KB ) (575 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (532 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (720 downloads) Popular
pdf 2011 Class License Administration Order ( pdf, 1.01 MB ) (823 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 44 KB ) (545 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 70 KB ) (776 downloads) Popular