Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Folder Gazette Notices

Documents

Toggle Title Date
pdf Order No. 20 of 2020: Appointment of Interim Commissioner ( pdf, 113 KB ) (3975 downloads) Popular
pdf Order No. 121 of 2017: Telecommunications (Supplementary Licence Fee) Regulations ( pdf, 116 KB ) (1018 downloads) Popular
pdf Order No. 020 of 2009: Notice of Funding Deficit ( pdf, 197 KB ) (1233 downloads) Popular
pdf Order No. 020 of 2009: Commencement Notice ( pdf, 13 KB ) (965 downloads) Popular
pdf Order No. 020 of 2009: Appointment of Telecommunications Commissioner ( pdf, 27 KB ) (943 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 31 KB ) (1273 downloads) Popular
pdf Order No. 003 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 146 KB ) (1093 downloads) Popular
pdf Order No. 002 of 2013: Telecommunications (Class Licence Amendment) Administrative Order 2013 ( pdf, 38 KB ) (991 downloads) Popular
pdf Order No. 002 of 2011: Telecommunications Commission (Self Provision) Exemption Order 2011 ( pdf, 130 KB ) (1115 downloads) Popular
pdf Order No. 001 of 2013: Telecommunications (Bemobile Change of Control) Amendment Administrative Order 2013 ( pdf, 39 KB ) (899 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications Commission (Establishment of a Class Licence) ( pdf, 869 KB ) (1745 downloads) Popular
pdf Order No. 001 of 2011: Telecommunications (Class Licence) Administrative Order 2011 ( pdf, 136 KB ) (987 downloads) Popular
pdf Order No. 001 of 2010: Telecommunication Commission (Bemobile Service Licence Amendment) Administrative Order 2010 ( pdf, 29 KB ) (856 downloads) Popular
pdf Gazette Notice 150 & Supplementary Notice 127 of 2021 ( pdf, 669 KB ) (2254 downloads) Popular
pdf 2013 Telecommunications Order (page 1) ( pdf, 31 KB ) (974 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (916 downloads) Popular
pdf 2013 Telecommunication Order (page 2) ( pdf, 26 KB ) (1171 downloads) Popular
pdf 2011 Class License Administration Order ( pdf, 1.01 MB ) (1216 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 44 KB ) (972 downloads) Popular
pdf 2010 Telecommunications (Transitional Licence Fees) Regulations ( pdf, 70 KB ) (1216 downloads) Popular

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