Lodge a Complaint

The Commission is mandated by the Telecommunications Act (2009) to regulate the telecommunications sector and as such, maintains its policy of assisting complainants to address complaints directly to their service provider, as the first step towards resolving individual problems. However, the Commission can be requested or may, of its own volition, carry out investigations into matters related to market, service providers, services, anti-competition or other such issues.

Type of Complaint

Contact the Director of Corporate Services

Fill out the form below to contact us to request more information or give us some feedback on our website or other aspects of our operation.

Your request or message will be immediately sent to us and we will respond as soon as possible.